Your computer should connect successfully to the controller. Step 4: Next, select Wireless Controller. If it doesn’t, proceed to the next troubleshooting fix (Method #3). Your computer should now detect the controller. Make sure the PS4 controller is still in pairing mode. Step 3: On the new window, select Bluetooth. Step 2: Open the Bluetooth settings menu and tap ‘Add Bluetooth or other devices’. Step 1: First, put the PS4 Controller in pairing mode by holding the Share button and PS button simultaneously for about 5 seconds until the LED light blinks a blue light. How to Connect PS4 Controller to PC via Bluetooth Follow the steps outlined below to connect your PS4 controller to your Windows PC via Bluetooth. Re-pair the controller to your computer and check if it detects it. Step 4: Tap Yes on the confirmation prompt to remove the controller from your PC. Step 3: Tap Remove Device to unpair the controller from your computer. Step 2: Locate the paired PS4 controller (labeled Wireless Controller) in the ‘Mouse, keyboard, & pen’ section and click on it. This will redirect you to the ‘Bluetooth & other devices’ section of the Windows Settings menu. This should automatically land you on the ‘Bluetooth & other devices’ section.Īlternatively, you could right-click on Bluetooth from the Action Center and select ‘Go to Settings’. Step 1: Launch the Windows Settings menu and select Devices. Afterward, reconnect the controller to your computer. If the PS4 controller has been previously paired to your PC via Bluetooth but it’s no longer being detected, you should remove the controller from your PC’s list of previously-paired or connected devices. If this doesn’t do the trick, move to the next troubleshooting solution below. Step 2: In the ‘Bluetooth & other devices’ section, toggle off Bluetooth and toggle it back on.Ĭheck if your computer now detects your PS4 controller. Step 1: Launch the Windows Settings menu and click Devices. Re-Enable Bluetooth from Windows Settings Step 3: Tap Bluetooth again to re-enable it and check if your PC now detects the controller. If Bluetooth has a blue backdrop, that means it is enabled/active. Quick Tip: You can also use the ‘Windows key + A’ keyboard shortcut to launch the Action Center. Step 1: Tap the Action Center icon at the bottom-right corner of the taskbar to open the Action Center. You can turn off Bluetooth from the Windows Action Center or from the Windows Settings menu. If you are unable to connect your PS4 controller to your Windows PC, you should disable your computer’s Bluetooth, turn it back on, and try to pair it to your device again. Or use a Bluetooth USB adapter, if you have one. Try any of the troubleshooting tips listed below to get your Windows PC back to detecting your PS4 controller. The problem could also be driver-related. If your device is in warranty, you should be able to click into it and order a repair.And for users whose PC doesn’t detect their PS4 controllers via Bluetooth, the issue could be due to some Windows Bluetooth connectivity issues.For controllers, it's typically inside the battery door on the back. For Xbox consoles, the serial number is usually on the back. You'll need the serial number to add it to the site.Select "Register a device" at the top, and follow the steps on adding your console or your controller.Register your device with your Xbox account at Microsoft's devices portal here (opens in new tab).Getting a repair from Microsoft is relatively simple, but depends on local laws and warranty status. If the controller doesn't work on other Xbox consoles, or even via Bluetooth on your phone or PC, then it could be that there's an issue with the wireless connection on the controller itself. If the controller works on other Xbox consoles, and you can't sync other Xbox controllers to your Xbox, there may be an issue with the wireless receiver on your Xbox. If all else fails, you may need to contact Microsoft for a repair. Try syncing a different controller if you can, to test whether it's an issue with the Xbox or the controller itself.Disconnect any other peripherals, like wired headsets or keypads, then attempt to resync.Occasionally, some wireless headsets have been known to interfere with Xbox controller signals. Try disconnecting nearby Xbox wireless headsets.Double-tapping the bind button swaps the signal between Bluetooth and Xbox Wireless, and there's a chance you switched it to Bluetooth mode by mistake. Try double-tapping the bind button on the top edge of your controller.
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